Using Lightning Reach

What is Lightning Reach and how does it work?
Lightning Reach is your trusted gateway to support – a secure online portal that helps people connect with all kinds of help in one place. Whether you’re ...
Wed, 15 Oct, 2025 at 5:15 PM
Magic login link
What is a login link and how does it work? When you log in to Lightning Reach, you’ll receive a one-time login link by email. It’s an easy way to keep your...
Wed, 15 Oct, 2025 at 5:26 PM
Understanding your support matches
When you create your profile on Lightning Reach, we use the details you share to connect you with the types of support that best fit your situation. A s...
Wed, 15 Oct, 2025 at 5:34 PM
Your Lightning Reach profile
Why do you ask for so much personal information? We get it – we ask a few questions, and it can feel like a lot. But every answer helps Lightning Reach do ...
Wed, 15 Oct, 2025 at 5:45 PM
Invited to provide your financial evidence
Using Lightning Reach to complete your verification If you’ve applied for support from one of our partner organisations, you might receive an invite to use...
Thu, 16 Oct, 2025 at 1:03 PM
Want to apply for a support scheme, but need a referral?
Some support schemes on Lightning Reach ask for a referral from a support worker or organisation before you can apply. Don’t worry if you don’t already hav...
Thu, 16 Oct, 2025 at 9:15 AM