Vouchers

This is a series of guides supporting our users with vouchers through Lightning Reach.

Who is Glow?
Glow is our trusted partner and voucher provider for Lightning Reach. When you receive a voucher from an organisation through the Lightning Reach porta...
Tue, 21 Apr, 2026 at 2:05 PM
I've received a voucher - how do I redeem it?
If you’ve been awarded a voucher as part of your application, you’ll receive an email from Lightning Reach. What to look for: The email will come fr...
Tue, 21 Apr, 2026 at 2:06 PM
Where can I use my voucher?
Where can I use my voucher? There are two types of vouchers, chosen by the organisation handling your application. If it’s for a specific retailer (for exa...
Tue, 21 Apr, 2026 at 2:05 PM
How long is my voucher valid for?
How long is my voucher valid for? You have 11 months from the date of issue to click the link and redeem your voucher. If it is not redeemed within this ti...
Tue, 21 Apr, 2026 at 2:04 PM
I haven’t received my voucher
Where is my voucher? You’ll receive an email from security@lightningreach.org with a link to your voucher. If you haven’t received it yet, it may still be...
Tue, 21 Apr, 2026 at 2:04 PM