If you’ve been awarded a voucher as part of your application, you’ll receive an email from Lightning Reach.


What to look for:

  • The email will come from security@lightningreach.org

  • The subject line will say something like “Your £5 voucher is ready”

  • The email will include a link that redeems your voucher


What to do: 

  • Open the email.

  • Click the link inside.

  • You’ll be taken to your voucher, where you’ll see the retailer name and instructions on how to use it.


An example of what the email might look like is shown below:



Important information about your voucher

  • Each voucher is linked to you and can only be used once

  • Do not forward or share your voucher email