Welcome to the admin hub, your go-to resource for guides on using Lightning Reach as an admin. This is for organisations that process their own applications through Lightning Reach, and may also refer individuals for support. Whether you're new to the platform or looking to boost your knowledge, we’ve got you covered.
1. Logging in
A step-by-step guide to accessing the Application manager.
2. Application manager overview
Learn about the Application manager and its functionality as an admin.
3. How to add and manage team members
How to invite and manage new team members.
4. Managing workload using teams
A guide on creating and managing teams to streamline workflows.
5. Overview of roles and their definitions
An overview of available roles for your team members and what they mean.
6. Configuring your support schemes
A guide on our self-service configuration feature allowing you to manage your support schemes.
7. Referral links and QR codes
Tracking user engagement for your marketing campaigns.
Need further assistance?
If you have any questions or encounter any difficulties, please don't hesitate to contact us at hello@lightningreach.org