How to take a clear picture of your document


To make sure your document is easy to read and accepted by the grants team, follow these tips for taking a clear photo:

  1. Place your document on a flat surface – Use a clean, well-lit area and avoid any shadows or glare.

  2. Open the camera app on your phone or tablet.

  3. Hold your device directly above the document – Make sure the entire page is visible and in focus.

  4. Take the picture – Once the image is clear and the document is fully in frame, capture the photo.

  5. Check the photo – Make sure it’s not blurry and nothing is cut off.

  6. Save the image – It will usually be stored automatically in your device’s photo gallery or camera roll.

How to upload your document to the Lightning Reach portal

  1. Go to https://apply.lightningreach.org/dashboard and log in.

  2. At the top of your dashboard, find your active application.

  3. Click the ‘Continue’ button for the application you want to add documents to.

  4. Confirm whether you’ve connected all your bank accounts.

  5. When you reach the Upload Supporting Documents page, use the file uploader to add your document.

  6. Continue through the application and review all your details.

  7. Submit your application when you’re ready.

How to upload another document and resubmit your application


Step 1: Check if your application has already been submitted

  1. Log in at https://apply.lightningreach.org/dashboard

  2. Find your application at the top of the dashboard.

  3. If you see a ‘Continue’ option, follow the steps in the Uploading your document section above.

  4. If your application is already submitted:

    – Contact the organisation you applied to

    – Or click the ‘Help’ button to message our team


Either Lightning Reach or the organisation may be able to update your application status so you can make changes.


Once you’ve been notified that your application can be edited, move on to the next step.

Step 2: Add your new document and resubmit

  1. Log back into your dashboard at https://apply.lightningreach.org/dashboard

  2. Click ‘Continue’ on the application you want to edit.

  3. When you reach the Review Information & Submit page, click ‘Previous’ to go back to the Upload Supporting Documents page.

  4. Use the file uploader to attach your new document.

  5. Continue through the remaining steps, review your information carefully, and resubmit your application.

If you get stuck or need help uploading your document, just get in touch with us at hello@lightningreach.org – we’re here to support you every step of the way.