What is a support match?
At Lightning Reach, we use the information in your profile to help connect you with financial support that’s right for you.
A support match means you meet the eligibility criteria set by a support provider on our platform – and that you’re eligible to apply.
– A support match does not guarantee your application will be successful, but it’s a strong starting point – showing that you meet the key requirements to apply.
How can I view my support matches?
You can check your support matches any time by logging into the Lightning Reach portal.
– From your dashboard, click Support matches and you’ll be able to see your current matches and take the next steps towards applying.
Why it’s important to keep your profile up to date
Your profile is at the heart of how Lightning Reach connects you with the right support. The matches you see are based on the information you’ve provided – so the more accurate and complete your profile is, the better your results will be.
Support providers often have specific criteria – like income level, employment background, or housing situation. If your profile doesn’t include these details, you might not see some matches that could be relevant to you.
To make sure you’re seeing the most relevant support:
– Keep your profile complete and regularly updated
– Add any recent changes to your income, work, or living situation
– Check for any missing information that might help us match you to more opportunities
Even small updates can make a big difference – especially when new support options are added to the portal.
Stay connected to the support you’re eligible for
Think of your Lightning Reach profile as your key – it unlocks access to support that’s tailored to your needs. Keeping it up to date helps us match you to the most accurate and meaningful support available.
If you’re ever unsure about what to include or need a hand updating your profile, we’re always here to help at hello@lightningreach.org