Client Profile & Support Match

Support Workers: My Dashboard Overview
Support Match This guide provides an overview of the dashboard as viewed by a support worker. If you’re looking to log in, please refer to this article for...
Wed, 8 Jan, 2025 at 3:02 PM
Support Workers: Completing & Updating Your Client's Profile
  This guide will walk you through completing a client profile in the Lightning Reach portal. Follow these steps to ensure the profile is fully updated ...
Fri, 29 Nov, 2024 at 10:56 AM
Support Workers: Support Match & Applications
The purpose of this guide is to walk you through the Support match screen and its various features. This screen is where you can explore a tailored list o...
Tue, 21 Jan, 2025 at 2:58 PM
Support Workers: Providing Financial Evidence
This guide is designed to help support workers assist clients in providing financial evidence during their application proce...
Fri, 29 Nov, 2024 at 11:00 AM
Support Workers: Recording Award Outcomes
Support workers can record application outcomes for grants administered within the Lightning Reach portal and those completed outside it. This feature is...
Fri, 29 Nov, 2024 at 11:08 AM