1. The National Benevolent Charity will send you two text messages to your mobile number within the next 72 hours that begin “National Benevolent Charity has sent you 200GBP for a Grant Payment…” 

2. Once you’ve received the text messages, you will be able to collect the money for free from any local CashZone ATM cash machines – without the need for a bank card. Find an ATM here: https://www.pin4cashatm.com

You will NOT be able to access the funds until you receive the text messages – as it will contain a unique PC Order number that you will need to withdraw your £200 payment.

3. When at the ATM, you also will be asked for a 4-digit secret code - this is the last 4 digits of the mobile phone number that you entered when you applied to Lightning Reach and will receive the text messages.

For more information on how to collect your money - please find instructions here: https://www.rb.gy/821y47

If there are any issues with withdrawing your funds you can contact the Customer Services team on orderhelp@pin4.com.