Welcome to the caseworker hub, your go-to resource for managing and processing applications made to your organisation through the Application manager. 


1. Login 

A step-by-step guide to accessing the Application manager. 

2. Application manager overview 

An introduction to the Application manager, the main area where you will manage and process applications submitted to your organisation.

3. Processing applications  

This guide walks you through how to review and process applications as a caseworker, including steps for requesting additional information from applicants, and more.

4. Bulk actions 

Learn how to use the bulk actions feature to update multiple applications at once.



Need further assistance?

If you have any questions or encounter any difficulties, please don't hesitate to contact us at [email protected]