Welcome to the support worker hub, your go-to resource for tips, tools, and insights to make the most of your Lightning Reach account. Whether you're new to the platform or looking to boost your knowledge, we’ve got you covered.
1. Login
A step-by-step guide to accessing the Lightning Reach portal as a support worker.
Learn about the first screen you’ll see after login, the client manager.
3. Client profile & Support Matches
A guide to your client’s profile and Support Matches.
4. Quick support matches: key profile sections
Save time by focusing on key profile sections that unlock the most relevant support.
5. Completing applications guide
A guide on completing applications.
A guide on sharing account access with your client.
7. Tracking applications and outcomes
A guide on keeping track of applications and their outcomes.
Accessible when activating Client mode.
A part of the application process for some support schemes.
Need further assistance?
If you have any questions or encounter any difficulties, please don't hesitate to contact us at hello@lightningreach.org