Welcome to the support worker hub, your go-to resource for tips, tools, and insights to make the most of your Lightning Reach account. Whether you're new to the platform or looking to boost your knowledge, we’ve got you covered.


1. Login 

A step-by-step guide to accessing the Lightning Reach portal.

2. Client Manager 

Learn about the first screen you’ll see after login, the client manager. 

3. My Dashboard 

The area you'll see when accessing your client’s account.

4. Client profile

A guide to your client’s profile.

5. Support match & applications 

An overview of the Support match area and applications.

6. Financial evidence

A part of the application process for some support schemes.

7. Recording outcomes

A guide on keeping track of applications and their outcomes applied for through the portal and externally, keeping application outcomes in one place for your clients.

8. Shared access 

A guide on requesting access to your client’s existing account. 



Need further assistance?

If you have any questions or encounter any difficulties, please don't hesitate to contact us at [email protected]