Energy Advice
The Seasonal Health Intervention Network (SHINE) is a free fuel poverty energy advice service and referral network for Londoners. SHINE London offers a dedicated freephone helpline to provide guidance on reducing energy bills, liaising with energy suppliers regarding utility debt and complex billing, applying for water discounts, support with energy efficiency grant applications and signposting to other public health interventions.
SHINE also has an Energy Doctor home visiting service, to install free small energy saving measures such as LED lighting, draught-proofing, and radiator reflectors. The Energy Doctors provide tailored advice on physical and behavioural changes that can reduce energy usage and costs. They can also review energy bills, check heating controls and liaise with suppliers.
Islington Energy Debt Relief
Islington Energy Debt Relief is a fund open to residents of Islington which can help pay up to £300 towards their energy debt. The scheme is funded by Islington Council and administered by the SHINE team.
For more information about SHINE, please visit their website: https://shine-london.org.uk/