If you have questions about the Park Homes Warm Home discount or need assistance with your application, you can contact the Charis grants team directly.
Here's how you can reach them:
- By phone: 01733 797543 (calls charged at the standard rate)
- By email: parkhomes@charisgrants.com
Phone line opening hours:
Monday to Friday, 09:00 – 17:00 (excluding bank holidays)
Important note: The Charis grants team is currently processing a high volume of applications. They aim to respond to all applications within 4–6 weeks.
What if I need help with something else?
If your query isn't related to the Park Homes Warm Home discount, you can contact our friendly Lightning Reach support team by emailing hello@lightningreach.org.