Use this Local Welfare Assistance Finder to find support offered by your local council. They may be able to help you get hold of items of furniture – as well as helping with other issues, such as Covid-19, debt advice, food and fuel poverty.
You will need a food voucher from your GP, social worker, health visitor or Citizens Advice. Hand the voucher in to your nearest Trussell Trust foodbank in exchange for a minimum of three days’ emergency food. When searching for your nearest foodbank remember to check the opening hours.
There may be other types of foodbanks locally which don’t require vouchers, for example churches or community organisations.
Refuge supports women, children and men experiencing domestic violence with a range of services.
If you need urgent support or advice, the following contacts may be useful.
The non-emergency number for the police
Use 101 when it’s not an emergency and an immediate response is not necessary and/or will not serve any purpose. For example, your car has been stolen, property has been damaged, or home broken into.
101 can also be used to give information about a crime committed, or to contact the police with a general enquiry. Calls are charged at a flat rate of 15p per call.
The non-emergency medical number
Advice available nationwide for illnesses and minor injuries where life isn’t threatened, but you need advice on what to do next. Calls are free.
can provide confidential information on a range of topics including types of mental distress, where to get help, drug and alternative treatments and advocacy. With information for local areas as well.
Freephone: 0300 123 3393 (Open Monday to Friday 9am to 6pm except bank holidays)
YoungMinds Textline: 85258 (24/7 support)
Parents Freephone: 0808 802 5544 (Open Monday to Friday 9.30am to 4pm)
- Freephone: 0800 470 8090 (24 hour helpline 7 days a week)
Breathing Space is a free, confidential phone and web-based service for people in Scotland experiencing low mood, depression or anxiety.
- Freephone: 0800 83 85 87 (Open 6pm Friday to 6am Monday and 6pm to 2am Monday to Thursday)
Lifeline - Northern Ireland
PAPYRUS is dedicated to the prevention of young suicide. Their hopeline is a confidential support and advice service for children and young people aged under 35 experiencing suicidal thoughts or anyone concerned that a young person could be thinking about suicide.
Shout is the UK's first 24/7 text service for anyone in a crisis anytime, anywhere, free on all major mobile networks.
- Text: 85258
Shelter offers advice to people about homelessness, rights, and other housing issues
- Freephone: 0808 800 4444 (Monday to Friday 8am to 8pm and 9am to 5pm weekends) - England and Scotland
- Freephone: 08000 495 495 (Monday to Friday 9:30am to 4pm) - Wales
Housing Advice NI is the home of independent housing advice in Northern Ireland.
- Phone: 028 9024 5640 (Open Monday to Friday 9.30am to 4.30pm, closed on public holidays)
National Debtline’s dedicated team of debt advisers are ready to help you deal with your debt, giving you options and clear advice on how you can move forward. Their websites also contain online support, factsheets and letters to help you deal with your debt.
- Freephone: 0808 808 4000 (Open Monday to Friday 9am to 8pm and Saturday 9:30am to 1pm)
Advice NI offer information, advice, advocacy and representation on a variety of financial issues in Northern Ireland.
- Freephone: 0808 915 4604 (Open Monday to Friday 9am to 5pm)
- Email: firstname.lastname@example.org